vetfone™ - expert advice available 24/7
Your Tesco Pet Insurance policy includes round the clock access to expert medical, nutritional and behavioural advice with vetfone™.
Vetfone™ can give you advice on many things, from bee stings or cut paws to something your pet maybe shouldn’t have eaten. A quick call might save you a trip to the vet and give you some comfort.
vetfone™ is included with all Tesco Pet Insurance cover levels
- Friendly, expert advice from qualified vets and nurses registered with the Royal College of Veterinary Surgeons
- You’ll speak to a nurse and could get a call back from a vet
- 24/7 access to free phone and video calls and the option to register and book an appointment via the online vetfone™ portal.
- The option to upload photos whilst on a video or phone call
- Use the service as often as you like - there is no additional charge for using the service
We surveyed owners who contacted vetfone™ before making their claim
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93% said they would use vetfone™ again in the future.*
*Survey conducted by Royal & Sun Alliance Insurance Ltd on behalf of Tesco Insurance. Sample was Tesco Pet Insurance customers from 1st January to 31 May 2023.
Important information
Tesco Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Ltd.
vetfone™ is provided by Vetsdirect Ltd.